Who are we?
We are: Farmdroid ApS
Contact person: Lotte Rask Nielsen, LRN@farmdroid.dk
We are not obliged to have a Data Protection Officer, so any enquiries about our use of your personal data should be directed to the contact information above.
How we use your information
When you create an account on www.farmdroid.app
When you create an account on www.farmdroid.app, we ask for your name, email address, phone number, country, and which distributor you have traded with. We ask for your consent to process your enquiry.
We create an account for you so that you can use the Farmdroid app and use guides, etc. Your information is stored on secure cloud servers at A/S ScanNet.dk in Denmark, at Hubspot in the USA, and on local servers at Farmdroid ApS, as long as you use the service and until you ask to have your account deleted.
Your information will be forwarded to the distributor you choose to collaborate with. You have access to your data and can change it at any time.
When using the Farmdroid App
When you ask for support and service via the Farmdroid App, your request is saved on our account at Hubspot in the USA. Your request will be processed either by us or the distributor you have chosen to collaborate with.
We anonymize and categorize your request and use it for statistical purposes to improve our products and services.
When using the Farmdroid robot
When you use the Farmdroid robot, we receive data via a SIM card from your Farmdroid robot. These data we receive are coordinates (location data) and operational information as well as soil images and sound recordings. No personal data is collected.
These data are used to monitor the operation of the robot and for statistical purposes.
Your rights as a data subject
At any time, you have the right to know what personal data we have registered about you, and you can ask us to correct them if they are incorrect. If we have asked for your consent to process your personal data, you can withdraw your consent at any time.
If we process your personal data based on consent or the fulfilment of a contract, you can ask us to provide you with a copy of the data in a machine-readable format, so that you can transfer it to another provider.
If we process your personal data based on consent or legitimate interest, you can request that your data are erased.
You have the right to ask us to stop processing your data for a period of time if you think we are not processing them lawfully.
Finally, in some cases, you can ask us not to take decisions affecting you by using automated processing or profiling.
To submit a request for your personal data by email, mail or telephone, please use the contact details provided above in the “Who we are” section of this policy.
Your right to complain
If you want to complain about our use of your data, we prefer that in the first instance, you contact us directly, so that we can process your complaint. However, you can also contact the Danish Data Protection Agency via their website at www.datatilsynet.dk.