Farmdroid Care
our overall approach
Lets make farming sustainable together
In the season FarmDroid Care is working from early morning to late night, to make sure the robots is running as smoothly as possible. Especially when seeding, it is important that our robot is doing a good job. While keeping our FarmDroids up and running is a big part of FarmDroid Care, we also do a lot of other stuff to increase the overall farming experience.
World class service
We go to work everyday to deliver world class service for all our distributors and customers. Whether you need help with troubleshooting or have a question about using your FarmDroid, our team is here to provide you with the best possible service
hands on
Our team members have a deep understanding of how the FarmDroid works, allowing them to provide quick and effective solutions to any issues that may arise. With their hands-on experience and expertise, our Care Team is able to provide unparalleled support to our customers.
comitted
We are committed to providing the highest level of support to our customers. We are equipped to provide remote problem solving to quickly and effectively address any issues. We are dedicated to ensuring that our customers have the best possible experience with their FarmDroid, and we are always here to help.
Our support superheroes
Our FarmDroid Care Team is here to ensure your farming journey is smooth and successful. When you are in contact with FarmDroid, you'll be greeted by friendly voices dedicated to helping you thrive in agriculture.
We're more than just support; we are your partners in farming success!
Service plan
Your success is our success and with our service plans we keep an eye on your droid for you and help out if any trouble arise. Our goal is to ensure that 9 out of 10 customers would recommend FarmDroid to their neighbor.
Rapid Issue Resolution
Count on FarmDroids support team to swiftly address any concerns or issues you encounter. We're dedicated to minimizing downtime and keeping your farm running smoothly.
Spare parts
To make sure your FarmDroid is ready to do its job, we run fast to ship spare parts directly from our production to you or the distributor. We also make sure our distributor is keepin a minimum stock to minimize potential downtime.
Comprehensive training
Farmdroid's support team doesn't just troubleshoot remotely – we also provide comprehensive training to our distributors, so they know the ins and out of the FarmDroid to help you out with any questions or is well suit to do quick troubleshooting
Proactive Maintenance
With Farmdroid's support, enjoy peace of mind knowing that we proactively monitor and maintain your robots, preventing issues before they arise and keeping your farm operations seamless.
Cutting edge, reliable and value creating service
Care team at a glance
we got the best people to help you
We are a versatile bunch of people from all over the world with different cultures and background. But with the same goal to help our FarmDroid users.
Teamwork
Together with our distributors, we go to work to help farmers succeed every day
UNIQUE SKILLS
With a team that has experience in various fields, the Care Team is able to approach problems from multiple angles and find innovative solutions.
- 10
Languages
- 8
Different nationalities
- 12
Different educational backgrounds
We are ready to help
Want to know more?
Do you want to learn more about how FarmDroid can help you reduce manual labor, fuel, pesticides and Co2 while also being more productive and easier to use. Then do not hesitate to contact us.
Contact us
Rasmus Thuesen - Regional Sales Manager
We are ready to help
Want to know more?
Do you want to learn more about how FarmDroid can help you reduce manual labor, fuel, pesticides and Co2 while also being more productive and easier to use? Then do not hesitate to contact us.
Contact us
Simon Georgsen - Regional Sales Manager
